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As a non-UX specialist I've found the following useful:
Designing Web Usability
Prioritizing Web Usability
Don't Make Me Think
What other books would people recommend? (both for non-specialist and specialist readers)
Krug's "Rocket Surgery Made Easy" is another recommended read for the newbie. Short and full of good practical advice.
I also find Don Norman's "The Design Of Everyday Things" to be an excellent introduction to get folk into a UX mindset. It's not a book about the web, or even particularly computer oriented, but chock full of a perspective that is new to many. Very accessible.
Every Rosenfeld Media book I've read has been excellent. Although written for UX practitioners I think most non-UX folk will get useful stuff from reading them. They're written in a clear and fairly jargon free style.
I'd recommend pretty much all of Whitney Hess's UX bookshelf. The only one of that collection that I personally wouldn't recommend would be Cooper's "The Inmates Are Running the Asylum". It's a interesting read, but I personally find the strong separation between "design" and "development" it promotes to be somewhat detrimental. It's a classic of it's time - but I think many peoples views on that separation (including Cooper's) have moved on since it was written.
Thanks Adrian. I've dipped into Rocket Surgery and The Design of Everyday Things.
I'm sure we must have some of the other books around the office, I'll look them out.
Mark, those books look like a great place to start.
For me the starting point is Don Norman's "The Design of Everyday Things" and I agree with Adrian that though its not recent or software-related it introduces the fundamental concepts of excellence in product design. To bridge the gap to software design I would suggest The Humane Interface by Raskin - it too is dated and I don't agree with all his assertions but it helped me take Norman's ideas and apply them to software.
For practical help on UX design I would recommend Sketching User Experiences by Buxton as a great place to start.
If you want to kick back and have an historical overview check out Designing Interactions by Moggridge, which also includes a DVD of interesting interviews. Finally, if you design applications with a lot of data visualisation, then no bookshelf is complete without the books of Edward R. Tufte.
I found Cennydd Bowles' Undercover User Experience Design to be a very good read, along with A Project Guide To UX Design. Currently reading Simple and Usable Web, Mobile and Interaction Design which I am also enjoying.
A selection of my favourites:
The design of everyday things (Don Norman)
The Inmates are running the asylum (Alan Cooper)
Sketching User Experiences (Bill Buxton)
Undercover User Experience design (Cennydd Bowles)
Dont make me think (Steve Krug)
Simple and Usable (Giles Colborne)
Designing Interaction (Bill Moggridge)