Software East

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Facilitating Lean Problem Solving - with Astrid Byro

Event Details

Facilitating Lean Problem Solving - with Astrid Byro

Time: June 16, 2011 from 6:30pm to 8:30pm
Location: Red Gate Software (Cambridge)
City/Town: Cambridge
Website or Map: http://www.red-gate.com/about…
Phone: +44 (0)1223 900107
Event Type: talk, networking, agile, lean
Organized By: Mark Dalgarno
Latest Activity: Jun 25, 2011

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Event Description

Please add your name to the guest list to pre-register. Registrations after 13th June pay £10 on the door.

18:30 - 19:00 Registration, networking, light buffet available

19:00 - 20:00 Talk

20:00 - 20:30 Networking

 

Synopsis

We all solve problems but are we solving the root cause or just the symptoms? This talk will examine common techniques for root cause analysis - Defining the problem with 4W1H and finding the root cause with 5 Why's, Affinity Diagrams, Fishbone Diagram, and Tree Structures.

About Astrid Byro

Astrid is a Project Manager with experience in petrochem, utilities, transport, government,  regulatory, finance, agrichem, etc. She plans to retire to run a small third world country.

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Comment by Mark Dalgarno on June 25, 2011 at 14:47
Asti's slides are now available at http://tiny.cc/rootcauseastrid
Comment by Mark Dalgarno on June 17, 2011 at 15:09
Thanks Mark, and thanks to Asti for speaking and Ryan for hosting.
Comment by mark stephens on June 17, 2011 at 12:53
Thanks for organising another great event. Lots to think about...

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